FAQ


-WHAT DO I WEAR?

For Aerial Hoop or Mobility classes, please wear comfortable workout clothes that aren’t too bulky. You are welcome to bring leg warmers or tall socks if you want the back of your knees covered until they become desensitized to the hoop.

Please leave your shoes at the door, and take off any rings, bracelets or watches.

Be sure to bring a water bottle! It’s hard work, and we want you to be hydrated!

-WHAT IF I’M NOT STRONG ENOUGH?

 “I don’t have the upper body strength for that”, “I’m too uncoordinated/old/out of shape/etc.”, “I’ll try it after I’ve begun working out”.

I can assure you, I have heard EVERY excuse or reasoning in the book for people to talk themselves out of aerials. The hard truth is, you’ll never get strong enough, or coordinated enough until you START. Everyone starts in the same place. This curriculum is engineered to ensure you are slowly, but consistently building up your strength every session.

“Learn to let yourself be bad at something, long enough to get better at it.”

-CAN MY PARTNER/FRIENDS/KIDS COME AND WATCH?

Short answer- no.

Long answer- For safety and insurance purposes, we cannot have additional people on the floor with an aerials class running. While we do have an open gym concept at Martinson Health, not everyone may be comfortable with an audience watching intently.

If you’d like to show off your skills to your audience, or just want more privacy, we encourage you to book a private, then the floor/ceiling is yours!

-UHMM, WILL THIS FALL OUT OF THE CEILING?!

No.

The roof and structures we rig from have all been checked and signed off on by a Structural Engineer to ensure they are safe and can take the loads we put on them.

All of our rigging is very safe and very strong. Equipment is only allowed to get 10% wear before it is changed out, and is checked regularly.

-DO I NEED TO FILL OUT A WAIVER?

No waiver = no class. It is an absolute must. We will not be sharing your information at all, and photos on our page/social medias will only be with the participants consent.

-WHERE DO I START?

Your first class with either be “Intro to Hoop” or “Level 1”. If you have previous experience, (or want individual training) you can book a private lesson to have your skills assessed and then placed in the level you are best suited to.

-I MISSED ONE OF MY LEVELED CLASSES, NOW WHAT?!

Don’t panic. We review all of our moves in the next class, so you will have an opportunity to learn it all. We do require you to make at least 4 of the 6 sessions, for you own strength building, knowledge and safety. If you are going to be missing most of a session, (2 or more classes), a catch up private can be booked for a discounted rate to fill you in.

-IS HOOP ONLY FOR WOMEN?

No. Absolutely not.

While some facets of aerial sports have a majority of female athletes, it is open to anyone. Circus arts have an impressive background of all genders, ethnicities, and abilities. All you need is the right attitude, and the willingness to learn (and endurance to build up some callouses).

-WHY DO I HAVE TO PAY BEFORE THE CLASS?

We require all participants to register and pay before the class to hold their spot. Not only is this for attendance, but we want to ensure someone isn’t missing out on a class they wanted to be in, because another didn’t show up to a spot they signed up for.

-HEALTH CONCERNS

Please let us know of any health concerns, injuries or conditions before your first class, and ongoing through your sessions. We always have modifications, but we need to know what we can/can’t do with you first!

-CANCELLATION/REFUND POLICY

{Single sessions, privates, and Leveled classes}

No shows and cancellations within 48 hours of your first class will receive NO refund.

Cancellations within 2-6 days of your first class will be fully refunded, minus a $25.00 Admin fee.

Cancellations 7 days or more before your first class, you will be fully refunded.

No refunds will be made mid way through a session, for remaining classes not attended.

Parties/Groups will need to provide a deposit to hold their booking, and can pay the remainder day of, or once they have confirmed numbers of attendees.

More questions? Feel free to contact us.

Facebook/Instagram: @jadecamrose

Email: jadehoops@hotmail.com

***While Martinson Health has a FABULOUS front end staff, they might not always have the answers to Aerial related questions/bookings. Please forward your questions to us through the above channels.

We do not have a full-time front desk person for Jade. Our hours of response are between 9-5 Mon-Fri, and 12-3 Sat&Sun- so if you send us a message outside of those times, we will get back to you as soon as possible.***